Answers to the questions we hear most often. Can’t find what you’re looking for? Contact us.
How far in advance should I book?
We recommend booking at least 24-48 hours in advance, though we do accommodate last-minute requests depending on vehicle availability.
What payment methods do you accept?
Our team will confirm accepted payment methods when your booking is confirmed.
Is there a luggage limit?
Standard sedans comfortably fit 2-3 suitcases; let us know your luggage count when booking so we can recommend the right vehicle.
Do you track flight delays for airport pickups?
Yes — provide your flight number when booking and we’ll adjust your pickup time automatically for delays.
Can I request a child seat?
Yes, mention this in the Special Requests field of the booking form and we’ll arrange it.
What is your cancellation policy?
See our Cancellation Policy for full details.